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iSight
delivers a continuous and comprehensive audit of user, application
and database environments, enabling
companies to understand and optimize how users interact with
applications, data and system resources.
iSight's analysis and reporting facility
provides an understanding of how the business is using and valuing
the system and applications. It directs application performance tuning, data security compliance
auditing, user management and support, problem query analysis, system resource management, database conversions and
capacity planning.
Sample Teleran
Usage Management Dashboard
With
iSight you have an instant edge:
a tactical and strategic roadmap to increase performance, enhance
information security and compliance, as well as reduce
costs and improve both business and support staff productivity.
MetLife
"Teleran
iSight is our ‘eyes and ears’ to understand and optimize how
our business users are leveraging our information."
- Bob Sickenger, IT project lead
Actionable
Metrics to Improve Performance and Reduce Costs
Providing
a comprehensive usage auditing application right out of the box,
iSight offers a packaged kit of more than 80 customizable
reports and analyses presented within the iSight Web Portal.
It delivers key
performance indicators, summary and detailed usage
reporting organized by issues and roles including IT management, application
support staff, DBAs and systems staff. Here are just some of the
questions that iSight provides answers
to:
-
Regulatory
Compliance Auditing - Is data use in compliance with federal regulations such as
Sarbanes-Oxley, HIPAA
and GLBA?
-
Performance
- What reports and queries are long-running and why? At what point during
the day does performance begin to degrade?
-
Helpdesk
- Who are your problem users? What applications
are they using? What are common user errors?
-
Application
Management - Do some applications frequently generate
inefficient queries? How many BI tool licenses are not being used?
-
Service
Levels - Are query times meeting your SLA?
-
Database
Tuning - Are joins, indexes and aggregates optimized for
actual usage?
-
Availability
- What reports slow access for others? Are load-time
windows interfering with system use?
-
Maintenance
- When can updates occur with least disruption to users?
-
Query
Accuracy - Do some queries produce incorrect results?
-
Information
Usage - What information is most used by what users? What
data is infrequently or never used? What dormant data can we
archive or delete?
-
Chargeback/Service
Fees
- Are system costs fairly allocated to departments based on
actual usage?
Fills
a Gap
That System Level Tools Do Not Address
Because iSight
uniquely maintains a continuous awareness of not only user behavior and application activity,
but also data usage, it fills a gap that
database administration and system level performance monitors do not address: understanding and managing applications and users versus monitoring system resources. With iSight, organizations can now
"holistically" manage the entire information environment to
get the
greatest value from their investments in people, information and
technology.
AberdeenGroup
"Managers
interested in effectively tuning and reducing the operating costs
of the entire application environment should give Teleran a close
look."
Other
Key iSight Capabilities Essential regulatory
compliance auditing and reporting
iSight value across
your organization
Continuous
usage auditing without consuming database resources
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