iSight

iGuard

Automated Helpdesk

Service Level Manager

Business Objects Solution

Cognos Solution

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Application Performance and Compliance Management

 

 

Guides, Speeds, Manages and Audits How People Use Applications and Information

 

As the demand for business intelligence, data warehousing and other enterprise applications  expands, the impact on IT organizations can be overwhelming: more users to support, more applications to maintain, more information to manage and protect, and more complex infrastructure to operate. 

 

Teleran’s award-winning, software suite ensures that these applications deliver business value by providing comprehensive usage auditing and real-time management of application users, query performance, and database usage. Teleran’s auditing and management capabilities enable organizations to improve performance and manageability across all SQL applications while reducing support and system costs.

 

JPMorgan Chase

"With the bank's growth plans and its management focus on realizing data warehouse business benefits, Teleran is a "must have" element of our data warehouse implementation strategy."

                                   Teleran Benefits

 

In today's dynamic application environments, user interactions with information and applications are unpredictable, resource intensive and constantly changing. Existing database monitoring tools were developed for more predictable on-line transaction processing applications and, at best, only provide a system level perspective "after the fact". Teleran's predictive technologies are designed from the ground up for understanding and managing the uniquely dynamic nature of today's business-critical applications.

 

DM Review

"Teleran’s suite of monitoring and performance management products provides a clear growth path- beyond just monitoring- as applications grow in size and complexity."

Teleran Software Product Suite

 

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iSight™  -  Continuously audits and analyzes who is using what applications accessing what data as well as key performance metrics. It delivers a comprehensive picture of what's happening over time, empowering IT support staff to cost-effectively manage their dynamic user community, understand information use, and optimize system infrastructure.

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iGuard™  -  Automatically prevents inappropriate, unauthorized or long-running queries before they reach the database and degrade system performance, return incorrect answers, or breach data security. iGuard's patented SQL policy engine protects applications and data while optimizing how business users interact with applications and data.

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Automated Helpdesk™  -  Guides and trains application users automatically with real-time messages to more effectively and efficiently access and interact with data. This expert system-based user user messaging prevents users from making the same mistakes over and over again. Automated Helpdesk  increases service levels and user productivity while reducing helpdesk, training and IT support costs.

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Service Level Manager  -  Maintains performance and service levels - automatically - even as user activity, database structure and system resources change over time. Using an inductive technology, Service Level Manager creates predictive iGuard performance policies by periodically analyzing historical query performance trends. With Service Level Manager the administrative overhead of managing service levels in dynamic environments drops dramatically.

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Business Objects Integration  -  Extends Teleran's usage audit, governance, and guidance capabilities to the application level for Business Objects BI software products. This provides comprehensive visibility and governance of application usage from user behavior to application performance all the way through to database activity.

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Cognos Integration  -  Extends Teleran's usage audit, governance, and guidance capabilities to the application level for Cognos BI software products. This provides comprehensive visibility and governance of application usage from user behavior to application performance all the way through to database activity.

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