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"Whenever
the load runs late, I inevitably receive 8 or 9 phone calls from
frustrated users who have received database
error messages they don’t
understand.
First, we needed to
improve communications, so we activated an iGuard policy to
automatically block access to each table as it is being loaded.
Now, if a user requests a table that’s being loaded, they get
an informational Automated
Helpdesk on their desktop, instead of a
database error. It’s like a virtual help desk, saving us time
and keeping the users "in the know". I don’t even
have to shut down the entire database during load, just one
table at a time. "
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