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Real-time Application Performance and Compliance Management

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Overview

 

As the demand for for access to corporate information expands, the impact on IT organizations can be overwhelming: more users and business functions to support, more enterprise applications to maintain, more information to manage and protect, and more complex infrastructure to operate. Teleran's mission is to ensure that these application assets deliver business value by offering patented software products that continuously manage, audit, speed, and guide how people interact with information, applications and system resources.

 

Company

 

Teleran Technologies is the leading provider of software for auditing, analyzing, and managing information use in business intelligence, data warehouse, CRM, and other enterprise applications. Through end-to-end knowledge of the information environment - users, applications and databases - Teleran’s real-time Performance and User Management software improves database intensive application performance and productivity while protecting your organizations critical asset - information.

 

Customers and Partners

 

Teleran provides strategic solutions for many of the world's leading organizations including Allstate, Bristol-Myers Squibb, EDS, Ernst & Young, JPMorgan Chase, Merrill Lynch, MetLife, US Army and Wells Fargo Bank. Teleran has established partnerships with industry leaders including ACS, EDS, IBM, Northrop Grumman, Oracle and Sun Microsystems as well as leading application companies.

 

Technology

 

Founded in 1996, Teleran pioneered information usage tracking, SQL query security and performance controls, and real-time user guidance by inventing a network-based "policy engine" and management process that improves business performance and productivity, reduces IT costs, and increases the return companies get from their enterprise application assets.

 

Awards and Patents

 

Teleran has also received The Data Warehousing Institute’s prestigious Pioneering Product of the Year award and Frost & Sullivan’s Entrepreneurial Company of the Year award. Teleran holds eight patents granted by the US Patent Office with additional patents pending.

 

Teleran Software Suite 

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iSight™  -  Continuously audits and analyzes who is using what applications accessing what data as well as key performance metrics. It delivers a comprehensive picture of what's happening over time, empowering IT support staff to cost-effectively manage their dynamic user community, understand information use, and optimize system infrastructure. Using a patented expert rule engine and pattern recognition technology, iSight analyzes and directs application performance tuning, data security and compliance auditing, problem query analysis, system resource management,     database conversions and capacity planning.

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iGuard™  -  Automatically prevents inappropriate, unauthorized or run-away queries before they reach the database and degrade system performance, return incorrect answers, or breach data security and compliance policies. iGuard's patented SQL policy manager protects corporate systems from unauthorized or resource wasting user behavior while optimizing how business users interact with applications and information.

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Automated Helpdesk™  -  Guides and trains application users automatically with real-time messages to more effectively and efficiently access and interact with data. This unique, expert system-based user feedback facility prevents users from making the same mistakes over and over again. Automated Helpdesk measurably increases service levels and user productivity while significantly reducing helpdesk, training and   IT support costs.

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Service Level Manager  -  Maintains performance and service levels -      automatically - even as user activity, database structure and system resources change over time. Using an inductive technology, Service Level Manager creates predictive iGuard performance policies by periodically analyzing historical query performance trends. With Service Level Manager the administrative overhead of managing service levels in dynamic environments drops dramatically.

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BI Application Extensions  -  Extends Teleran's usage audit, governance, and guidance capabilities to the application level for Business Objects and Cognos BI software products. This provides comprehensive visibility and governance of application usage from user behavior to application performance all the way through to database activity.

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Where Teleran Got Its Name

 

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